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IDProjectCategoryView StatusDate SubmittedLast Update
0002863CaseTalk ModelerInstallationpublic2021-02-19 11:442022-01-10 20:40
ReporterBCP Software Assigned ToBCP Software  
PrioritynormalSeverityblockReproducibilitysometimes
Status closedResolutionfixed 
Target Version11.2Fixed in Version11.2 
Summary0002863: Restricted Firewalls prevent checking for updates
DescriptionRestricted internet access, caused by strict firewalls, may prevent CaseTalk to even check for any newsfeeds on updates. A temporary dialog is shown, mentioning "Unable to check for updates..."
TagsNo tags attached.
CaseTalk Editionunknown

Activities

BCP Software

BCP Software

2021-02-19 15:10

administrator   ~0001897

A lot of calls to casetalk.com used http instead of https, and subdomains instead of subfolders.
BCP Software

BCP Software

2022-01-10 20:40

administrator   ~0004332

Closing automatically, stayed too long in resolved state. Feel free to re-open with additional information if you think the issue is not resolved.

Issue History

Date Modified Username Field Change
2021-02-19 11:44 BCP Software New Issue
2021-02-19 11:44 BCP Software Status new => assigned
2021-02-19 11:44 BCP Software Assigned To => BCP Software
2021-02-19 13:01 BCP Software Status assigned => resolved
2021-02-19 13:01 BCP Software Resolution open => fixed
2021-02-19 13:01 BCP Software Fixed in Version => 11.2
2021-02-19 15:10 BCP Software Note Added: 0001897
2022-01-10 20:40 BCP Software Note Added: 0004332
2022-01-10 20:40 BCP Software Status resolved => closed