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IDProjectCategoryView StatusDate SubmittedLast Update
0003831CaseTalk ModelerDiagramspublic2023-01-31 14:352023-02-06 14:16
ReporterBCP Software Assigned ToBCP Software  
PrioritynormalSeveritycrashReproducibilityhave not tried
Status resolvedResolutionfixed 
PlatformIntelOSWindowsOS Version11
Target Version12.6.2Fixed in Version12.6.2 
Summary0003831: Diagram layout failure
DescriptionDiagram layout optimization somehow failed to execute properly.
Please report this content for debugging purposes:

Failed to process: C:\Users\.....\Temp\CDB_4E3878BEF74A44FF993DA88B5CFEBA33.dot
Warning: UTF8 codes > 4 bytes are not currently supported (graph IGD) - treated as Latin-1. Perhaps "-Gcharset=latin1" is needed?
TagsNo tags attached.
CaseTalk Editionunknown

Activities

BCP Software

BCP Software

2023-01-31 15:50

administrator   ~0004766

The commandline is adjusted, love to hear feedback.
BCP Software

BCP Software

2023-02-03 17:28

administrator   ~0004769

Also the coordinate parsing of the result has been adjusted to counter variance in the output file.
BCP Software

BCP Software

2023-02-06 14:16

administrator   ~0004771

Parsing the result of the layout engine improved.

Issue History

Date Modified Username Field Change
2023-01-31 14:35 BCP Software New Issue
2023-01-31 14:35 BCP Software Status new => assigned
2023-01-31 14:35 BCP Software Assigned To => BCP Software
2023-01-31 15:50 BCP Software Status assigned => feedback
2023-01-31 15:50 BCP Software Note Added: 0004766
2023-02-03 17:28 BCP Software Note Added: 0004769
2023-02-06 14:16 BCP Software Status feedback => resolved
2023-02-06 14:16 BCP Software Resolution open => fixed
2023-02-06 14:16 BCP Software Fixed in Version => 12.6.2
2023-02-06 14:16 BCP Software Note Added: 0004771